Summer Family Holidays: Who Looks After Mum/Dad? For many families, the summer holidays are something to look forward to. But if you’re also caring for an ageing parent or loved one, booking a holiday can bring an unexpected feeling of
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Why choose The Good Care Group
For over fifteen years, we’ve supported families across England and Scotland to live well at home with dignity, independence, and peace of mind. From our incredible carers to our in-house expertise, find out why you should choose gold-standard care with The Good Care Group.
Why families trust us
As we get older, maintaining independence in the home we love becomes more important than ever. That’s because staying alongside our cherished memories, pets, and family not only supports our well-being, it allows us to continue living life exactly how we want to.
Watch Alison’s story, and discover the peace of mind that comes with receiving personalised care at home with The Good Care Group.
In-house carer training
All of our carers complete a training programme developed by in-house clinicians before being assigned to a placement. Plus, they’ll receive additional enhanced training for complex care needs.
Fully managed service
We are not a care agency. We directly employ, train, and supervise all of our carers. That means you’ll receive consistent, reliable support, from carers we know and trust.
Dementia care experts
Our in-house experts, including Clinical Lead Sabah Shah and Dementia Champion Nichola Proctor, support our care teams to deliver compassionate dementia care at every stage of the condition.
Award-winning care
We’ve won more awards than any other home care provider for our service, training and culture. Including a Home Care Award, and a National Dementia Care Award.
Exceptional care, incredible carers
Our carers are at the heart of everything we do. Whether they’re delivering expert round-the-clock complex care, or sharing a cup of tea and a chat, we know they go above and beyond every day.
That’s why we’re committed to caring for them just as much as they support you, ensuring our carers feel valued and confident during every placement. Because when we have incredible carers, you receive exceptional care.
We ensure that all of our carers have access to:
- Round-the-clock support, whenever they need it
- Opportunities for career progression and development
- Complex care training and refresher courses
Our carer matching process
Our specialist care managers take the time to get to know you during a care consultation. This will include things like your medical needs and lifestyle, but also your goals, personality, and hobbies.
We take the same approach with our carers during our recruitment process. We go beyond care experience – learning more about their life outside of work, their favourite pastimes, and why they love providing quality care.
This means that when we come to arrange care for you, we can match you with someone who shares your values and interests, as well as having the right level of experience for your care needs.
We’ve seen first-hand how this process creates strong client-carer bonds, based on trust, companionship, and familiarity.
CQC and CI regulated care for England and Scotland
As a fully-regulated provider, we take part in routine inspections from the Care Quality Commission (CQC) in England, and the Care Inspectorate (CI) in Scotland.
We’re currently rated ‘Outstanding’ by the CQC, and ‘Very Good’ by the CI, placing us within the top 3% of home care providers for our safe, effective, caring, well-led and responsive care.
Read our latest CQC and CI reports
Recruiting the best carers
We recruit, train, and support all of our carers directly, which allows us to maintain the highest standards of care, while ensuring every carer shares the values needed to provide safe, compassionate support.
As part of our recruitment process, we ensure our carers:
- Have a minimum of six months’ professional care experience
- Complete enhanced DBS checks
- Take part in a thorough interview and vetting process
- Complete a four-day in-house training programme
Why regulated care matters for your peace of mind
To guarantee the quality of our care, we’re inspected and regulated by the Care Quality Commission in England and Care Inspectorate in Scotland, who are independent governing authorities. This means you can trust that our services meet the highest industry standards. Here’s a comparison of regulated vs. unregulated care:
| The Good Care Group | Unregulated care agencies | |
|---|---|---|
| Carers who are directly employed, trained and supervised by the company. | ||
| Monitored and independently regulated by the CQC and CI. | ||
| Industry-leading carer training, developed by expert clinicians and trainers. | ||
| A regional service, led by local care managers across England and Scotland. | ||
| Quality recruitment that includes full DBS checks as standard. | ||
| Compliance with regulatory standards that ensure excellence in care. | ||
| A 24/7 emergency line and centralised support, whenever it’s needed. |
Regulated care recommended by families
I had confidence that The Good Care Group would find a good carer match for mum. Unlike some care agencies, The Good Care Group visit a potential client to assess needs and tries hard to find a good match the first time round. We were so lucky that a carer was allocated to mum’s care. She was kind, caring, experienced and had so many interests in common with mum.
Dawn
Hear directly from our clients
The latest news from The Good Care Group
Good Care Month: Meet Eilidh Douglas
As part of Good Care Month, we’re celebrating the incredible people who make exceptional home care possible. This week, we’re introducing Eilidh Douglas, one of our dedicated Care Managers in Scotland. Since joining The Good Care Group in 2021, Eilidh
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Home Care Provider of the Year at the HealthInvestor Awards 2026
We are delighted to announce that The Good Care Group has been named Home Care Provider of the Year at the HealthInvestor Awards 2026. This prestigious recognition marks our fifth win at the HealthInvestor Awards, having previously received the award
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Carers Week 2026: Hear from one of our carers
To celebrate Carers Week, we sat down with Professional Carer, Sarah, who has been with The Good Care Group since 2019. Over the past six years, Sarah has supported clients and families through some of life’s most important moments. In
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Dementia Action Week 2026: Why Compassionate Support Matters More Than Ever
Dementia Action Week is an important reminder that behind every diagnosis is a person, a family, a history, and a life that still deserves to be lived fully and meaningfully. At The Good Care Group, we know that when dementia
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Hydration and nutrition week 2026: staying hydrated as we age
Water is essential for many important processes in our body. From supporting our blood system in carrying essential glucose, oxygen, and nutrients to cells – to our kidneys getting rid of waste products we no longer need. It even lubricates
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Specialist Mental Health Support Launched in Scotland
At The Good Care Group, we’re pleased to announce the launch of our new specialist mental health support service in Scotland. This new service provides personalised, one-to-one support for adults of all ages, including those living with complex mental health
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Celebrating International Women’s Day with Nichola Proctor
March 8 marks International Women’s Day, a global celebration of the social, economic, cultural and political achievements of women. It is also an important moment to recognise the progress that has been made toward gender equality, while continuing to advocate
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